1/8/2023 0 Comments Hdmi not working windows 8![]() ![]() As well, please confirm the current version of Windows that you are running. I have included the document ' Guide to finding your product number'. If you are still experiencing the same issue after the above troubleshooting steps, please let me know the full model number of your Envy TouchSmart 15. Please follow the options for HP updates, and Windows updates. Scroll down the page about halfway, and you should see an option for Updates and tune-ups. I have included the document ' Using HP Support Assistant (Windows '. You can install both of these through the HP Support Assistant. Now once the computer has restarted, you will need to install any updates that are available for both HP, and Windows. After the original drivers have been installed, please restart your computer. Please follow through the steps for just reinstalling the original video drivers. I have included the document ' Using Recovery Manager to Restore Software and Drivers (Windows '. I would like to start of with installing the original video drivers that came with your notebook. From what you have described in your post, it does sound as though the issue is with the drivers, possibly a conflict. Thank you for sharing the troubleshooting steps that you have done already, and I will say you are correct that the issue is not with the HDMI Cable, or the 27" monitor. ![]() I would first like to welcome you to the HP Forums!
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